DAK & Document Management
Barcode and QR-based tracking for every inward document and DAK, so no letter, notice, RTI or government order ever goes untraceable.
What it does
Every letter, notice, RTI request or order that reaches the office gets an ID and a barcode at the counter. From then on it moves between desks only by scan at handover, a turnaround clock runs on it with reminders and escalation, and the dashboards show who holds what and for how long. Nothing goes missing without the last scan saying where.
Who uses it
The receipt clerk enters the inward document, tags it and captures its details. The concerned official examines it and records the action taken. The section head supervises movement and pendency; the head of the office marks documents and watches the dashboards.
How it runs
The document is registered with a DAK ID and a barcode, marked to an official and handed over only after the scan, the action is recorded while the clock sends reminders and escalates, the resolution is uploaded, reviewed, closed and archived, and the dashboards show pendency by officer and an alert for anything untraceable.
In government, and in a private business
For a department or an authority, “where is that file” has an answer on a screen, and RTI and court deadlines are tracked from the day the letter arrived. It links to the legal case and property modules, so a notice and its case are one thread.
A law firm, a hospital or a factory receiving notices, invoices and inspection letters has the same custody problem at a smaller counter. Who in your office can say which desk holds last week’s tax notice?
How it runs, step by step
- Inward & registerGenerate a unique DAK ID and barcode; capture metadata.
- Mark & assignMarked to an official; handover only after barcode scan.
- Process & trackAction recorded; TAT counter with auto reminders and escalation.
- Resolve & closeResolution uploaded, reviewed, closed and archived.
- DashboardsOfficer-wise pendency, SLA breaches and untraceable alerts.
Talk to Sketch about DAK & Document Management
Describe the process as it runs today and who is in it. We will say how close this platform is and what a working prototype would show.
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