e-Appointment Booking

What it does

Anyone who needs to meet a department, whether an investor, an agent or a citizen, picks the department and a slot, in person or on video, and the booking is accepted against the rules set for that department. The department knows who is coming and why before the meeting, and a senior officer can join any meeting to see how it is handled.

Who uses it

Visitors book the appointments. The department receives each one and prepares to address it. A senior officer monitors all appointments across departments and can join any of them.

How it runs

The visitor selects the department and a video or physical slot, the platform accepts the booking according to the department’s requirements, the relevant team prepares for the concern raised, the senior officer may join for oversight, and the meeting is held and the matter addressed.

In government, and in a private business

For an authority or a single-window office, the waiting hall is replaced by a calendar, the officer knows the subject before the visitor sits down, and the meeting is on record. A senior officer who wants to see how investors are being received can, without being announced.

A firm whose owner and managers are interrupted all day by unscheduled visitors and calls can run the same calendar, with the owner as the person who can join. The video slot means a dealer in another city does not have to travel.

How it runs, step by step

1. BookUser selects department and a video or physical slot.
2. Auto-acceptSystem accepts based on requirements.
3. Department handlesRelevant team prepares to address the concern.
4. Super-admin joinSuper admin can join for oversight.
5. CompleteMeeting conducted and issue addressed.